Frequently Asked Questions
Everything you need to know about your Jimmy Lion experience.
Where do you ship your products from?
All Jimmy Lion orders are processed and shipped from our logistics centers in Europe and the United States to ensure the fastest possible delivery times regardless of your location.
How should I care for my Jimmy Lion socks?
To maintain the quality and vibrant colors of your socks, we recommend machine washing them in cold water (max 30°C / 86°F) and avoiding the use of a tumble dryer.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with all labels attached to be eligible for a refund.
Which payment methods do you accept?
We accept a wide range of secure payment methods including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship our original designs worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.
What materials are used in your socks?
Most of our socks are crafted using high-quality combed cotton, combined with polyamide and elastane for the perfect balance of comfort, durability, and stretch.